CLIENT TESTIMONIALS

From Our Clients

I was very happy with the service I received from The Heartfelt Funeral Company for my brothers funeral. I had never arranged a funeral before and with their help I did not have to worry about anything. They were kind, considerate, professional and patient. It made the whole process less stressful . On the day everything was perfect even with the restrictions due to covid. Every staff member was caring from start to finish, the cars were immaculate and the team were dressed extremely smart .Thank you for everything.

Rodriguez Mathers - 5 Star Google Review

I met this company due to some very sad circumstances but the welcoming face I received at the start of a very difficult process made me feel at ease. This experience was continued through the whole thing. Heartfelt were always there to answer questions, help arrange and generally listen to any concerns I had. For such a difficult occasion, I could not have asked for a more professional, caring, warming and amazing group of people. I would recommend Heartfelt to anyone who want the perfect send off for their loved one.

Norman Wear - 5 Star Google Review

Perfect and well organised. Would definitely recommend heartfelt to anyone. Special thanks to John for taking care of my cousins funeral. Showed a lot of care and compassion.

Elliot Jones - 5 Star Google Review

Our thanks for all the helpful and understanding in this difficult time. From the moment we contacted The Heartfelt Funeral Company to the actual funeral all the staff involved acted with dignity and respect. On the day itself the funeral could not have been bettered.

T. Graham - 5 Star Google Review

Professional, dedicated, supportive and kind are just some of the words I would use to describe the directors and the team at the Heartfelt Funeral Company. I couldn't have asked for a better group of people to take care of my mum's funeral arrangements and to provide continued support to me during one of the most challenging times in my life. They allowed my family the opportunity to say a fond and very loving farewell and for that I will always be most grateful.

Jacqueline Farguson - 5 Star Google Review

S. Caprice - 5 Star Google Review

No one wants to have to use an undertakers but when you have to, we totally recommend the Heartfelt Funeral Co. You are likely to receive a similar service from all but with the HFC it was the warmth, the professionalism, the honesty and support that was world class.  And their attention to detail is phenomenal.  Its 100% service, everything you need is covered. As you talk about your loved one, they listen intensely and go out of their way to add special touches that you wouldn't have thought about and it makes you feel as if they arranging the funeral of their family. Words cannot express the gratitude we feel that such a sad situation was handled with such respect, dignity, compassion  and they even managed to inject some tasteful humour.   We are ever grateful and our dad had a fantastic send off.  Heartfelt by name, heartfelt by nature!.  We would definitely highly recommend this family run business.   Thank you.

Jacqueline Farguson - 5 Star Google Review